Privacy & GDPR

Who we are

One Fleet Technologies Ltd (company number 17415787, registered in England and Wales) is the data controller for this company website and its enquiry records. Our current product portfolio is Mission Check (including EV readiness, formerly VeriEV, and Arrival ID) and Dixi Voice. Product-specific privacy notices explain each product's operational processing. Previously collected enquiry and account records remain subject to the retention and rights described here, even when their original public pages have been retired. Contact: matt@onefleet.world.

What we collect

• Enquiry data — your name, organisation, email address, the type of enquiry and your message when you use the contact form or email us. Contact-form submissions are stored in our private enquiry queue only where you tick the consent box, and are visible only to authorised staff.
• Previous service enquiries — previously submitted contact details, project descriptions, budgets, timescales, consent records and private correspondence are retained only for handling the original enquiry and the retention period below.
• Account data — where a product requires sign-in, the identifiers needed to operate that account.
• Product data — Mission Check may process vehicle, battery, journey and arrival information. Dixi Voice processes voice-related workflows. Refer to the applicable product privacy notice for collection, processors and retention; this corporate site does not collect vehicle profiles or voice recordings.
• Technical data — aggregate, privacy-preserving usage counts. We do not run advertising or cross-site tracking.

Why we process it (lawful bases)

• Contract — to provide a product or service you have asked for.
• Legitimate interests — to answer enquiries, keep the services secure, and improve assessment accuracy. We balance this against your rights.
• Legal obligation — accounting and statutory record-keeping.
• Consent — where we ask for it explicitly, for example non-essential cookies. You can withdraw consent at any time.

Sharing

We do not sell personal data. We share it only with processors that host or operate the service on our behalf, under written terms that restrict them to our instructions, and where required by law. Where data is transferred outside the UK, we rely on adequacy regulations or the UK International Data Transfer Addendum.

Retention

Enquiry correspondence and contact-form submissions are kept for up to 24 months from the last contact. Account and operational data is kept for the life of the account and up to 6 years afterwards where needed for legal or accounting purposes. Anything else is deleted or aggregated once its purpose ends.

Your rights

Under UK GDPR you can request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interests. Email matt@onefleet.world and we will respond within one month. If you are not satisfied, you can complain to the Information Commissioner's Office (ico.org.uk).

Security

Data is encrypted in transit, access is limited to those who need it, and credentials are held in managed secret storage. No system is perfect; if a breach affects your rights we will notify you and the ICO as required.